Terms & Conditions

Last Updated: July 2026

Welcome to Luxe Research.

By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions govern your use of the Luxe Research website and the purchase of products from our store.

By placing an order, you confirm that you are at least 18 years old or have permission from a parent or legal guardian.

2. Products

We strive to display our products, colours and descriptions as accurately as possible.

Due to different screen settings and lighting conditions, actual colours may vary slightly.

All products are intended for personal use only and may not be resold without our written permission.

3. Pricing

All prices are displayed in South African Rand (ZAR).

Prices may change without prior notice.

We reserve the right to correct pricing errors at any time.

4. Payments

Orders are processed only after successful payment has been received.

We accept secure payments through our approved payment providers.

5. Shipping

Orders are processed within 1–2 business days.

Delivery across South Africa typically takes 2–5 business days via The Courier Guy.

Delivery times are estimates and may vary during busy periods.

6. Returns & Refunds

Please refer to our Return & Refund Policy for complete details.

If you experience any issues with your order, please contact us within 30 days of delivery.

7. Product Information

Our products are cosmetic products intended for external use only.

Results may vary depending on individual skin type, skin tone and application.

Product information provided on this website is for general information only and should not be considered medical advice.

8. Intellectual Property

All content on this website, including images, logos, graphics, product descriptions and branding, is the property of Luxe Research and may not be copied or reproduced without written permission.

9. Limitation of Liability

Luxe Research shall not be liable for indirect, incidental or consequential damages arising from the use of our website or products, except where required by applicable law.